Last Updated: March 31, 2025
These AI Terms of Use ("AI Terms") govern your use of AgenticFlo, Inc.'s AI-powered features and services, including conversational agents that handle inbound and outbound business calls, callbacks, automated messaging, lead engagement, and other AI-driven workflow capabilities (the "AI Services").
These AI Terms supplement and form part of our Terms of Service and Privacy Policy. If there is a conflict between these AI Terms and either the Terms of Service or Privacy Policy, these AI Terms will control with respect to your use of the AI Services. By accessing or using the AI Services, you agree to be bound by these AI Terms.
You may use the AI Services solely for lawful business purposes in accordance with these AI Terms and applicable laws and regulations. You agree not to:
You are solely responsible for the content you input into the AI Services ("Inputs") and any content generated by the AI Services in response ("Outputs").
The AI Services generate content automatically based on user Inputs. You understand and agree that:
AgenticFlo makes no representations or warranties about the accuracy, reliability, legality, or usefulness of Outputs. You use the AI Services at your own risk.
You acknowledge that the AI Services are designed to assist, not replace, human judgment. You agree to maintain appropriate human supervision over all uses of the AI Services, especially in customer-facing, operational, or decision-making contexts.
The AI Services are not designed or intended for use in high-risk applications, including but not limited to:
You agree not to use the AI Services in any of the above contexts or other use cases that could result in significant harm or reliance on inaccurate outputs.
AgenticFlo's AI Services use advanced machine learning models to generate responses based on provided Inputs. These models may evolve over time and may produce varying results for similar prompts.
Disclaimer: All content generated by the AI Services is provided "as is" and "as available." You must review all Outputs before relying on them for decision-making. AgenticFlo disclaims all liability for errors, inaccuracies, or reliance on Outputs without human verification.
Because the AI Services rely on third-party models and infrastructure (e.g., large language models and cloud-based APIs), the behavior, quality, and content of Outputs may change over time. You acknowledge that:
AgenticFlo retains all rights, title, and interest in and to the AI Services, including but not limited to any associated software, infrastructure, tools, and systems.
You retain ownership of your lawful Inputs. Subject to these AI Terms, you are granted a non-exclusive, non-transferable, limited license to use the Outputs for your internal business purposes only.
You may not use the AI Services or Outputs to train other models, develop competing technologies, or redistribute AI-generated content without our prior written consent.
Your use of the AI Services is subject to our Privacy Policy. We may process Inputs and Outputs to provide, improve, monitor, and secure the AI Services. Data may be transmitted to third-party service providers (e.g., OpenAI, Anthropic, Google Gemini, AWS) solely for the purpose of enabling the AI functionality, under strict contractual obligations.
You are responsible for ensuring that your use of the AI Services complies with all applicable privacy and data protection laws, including obtaining any necessary consents from individuals whose personal data is processed.
Optional: AgenticFlo may retain Inputs and Outputs temporarily for debugging, support, or performance monitoring purposes, subject to secure handling and deletion in accordance with our data retention policies.
You agree to indemnify, defend, and hold harmless AgenticFlo, Inc., its affiliates, officers, employees, contractors, and third-party service providers from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:
To the maximum extent permitted by law, AgenticFlo shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, business interruption, or loss of data, arising from or related to your use of the AI Services.
Our total cumulative liability under these AI Terms shall not exceed the greater of (a) the amount you paid for AI Services in the three (3) months preceding the claim, or (b) $500.
We reserve the right to suspend or terminate your access to the AI Services at any time if:
We may also discontinue or modify the AI Services at any time, with or without notice.
AgenticFlo's AI services are currently intended for use only by customers and businesses operating within the United States of America. We do not market, offer, or support our services to users located in other countries.
If you access or use our services from outside the U.S., you do so at your own risk, and you are responsible for compliance with local laws and regulations. We make no representations that our AI systems or policies comply with non-U.S. data protection or AI regulatory frameworks.
We may revise these AI Terms from time to time. When we make material changes, we will update the "Last Updated" date and, if appropriate, notify you by email or through the Services. Your continued use of the AI Services after the changes become effective constitutes your agreement to the updated terms.
If you have any questions about these AI Terms, please contact us: