
AgenticFloAI
Welcome to AgenticFloAI™
About AgenticFlo
AgenticFloAI is a leader in AI technology, specializing in integrating advanced language models like Gemini, Llama, Claude, and OpenAI into existing business systems and processes. Amplify business outcomes with our intelligent AI agents designed to enhance operational efficiency by automating tasks and streamlining processes.
How it Works?
We use premier tools like LangChain, AutoGen Studio, Vertex AI agent builder, and crewAI to build task-focused, high-performing, and reliable AI agents tailored to your business needs. As your reliable AI and custom software development partner, we help you harness the synergy of AI and innovation to create intelligent products that elevate your business, setting new standards of excellence in your industry. Leveraging the advanced capabilities of LLMs and a comprehensive skills library, our AI agents excel in diverse tasks such as research, analysis, code generation, reviews, audits, online search, and segmentation.
Industries We Service
Healthcare: Enhancing patient care, automating administrative tasks, and aiding in medical research.
Finance: Automating financial analysis, fraud detection, customer service, and personalized banking solutions.
Retail: Optimizing inventory management, personalizing shopping experiences, and improving customer service.
Manufacturing: Streamlining supply chains, predictive maintenance, and quality control.
Education: Personalizing learning experiences, automating administrative tasks, and providing intelligent tutoring systems.
Real Estate: Improving property management, automating client interactions, and analyzing market trends
Logistics: Enhancing route optimization, supply chain management, and predictive maintenance.
Hospitality: Providing personalized guest services, automating reservations, and enhancing customer experience.
Privacy PolicyAgenticFlo, Inc.
Last Updated: March 30, 20251. Introduction
AgenticFlo, Inc. (“AgenticFlo,” “we,” “our,” or “us”) is a Nevada Corporation located at 6725 S Eastern Ave., Ste 3, Las Vegas, NV 89119. This Privacy Policy describes how we collect, use, share, and protect personal data in connection with our AI agent service, which provides advanced call management, callback services, inbound call answering, and messaging capabilities to U.S.-based business clients.2. Data Collection & Usage
2.1 Information We Collect
We collect the following categories of information:
• Personal Information: Name, email address, phone number, business information, and other contact details provided during account creation or service use.
• Call & Voice Data: Call recordings, caller ID, call metadata (e.g., duration, timestamps), voicemail transcriptions, and other telephony data.
• Messaging Data: SMS and text campaign information, including delivery status, opt-in/opt-out responses, and message content.
• Usage Data: IP addresses, session logs, device/browser metadata, and other analytics data related to your interactions with our platform.
• Payment Information: Billing and payment data collected and processed via third-party payment processors.
• Integration Data: Data collected via integrations with CRMs, Google Workspace, email accounts, business phone systems, and similar third-party platforms. This may include customer contacts or third-party data uploaded by our clients.2.2 How We Use Your Data
We use collected data to:
• Provide, maintain, and enhance our AI agent services and communication features
• Facilitate account management, subscription billing, and usage-based charges
• Deliver technical support and respond to inquiries
• Monitor platform performance, detect fraud, and ensure service integrity
• Develop new features and improve user experience
• Send service-related notifications, updates, and—where permitted—marketing communications
• Comply with legal obligations and industry regulations (e.g., messaging registration requirements)2.3 Legal Basis for Processing
Although we operate solely within the United States, we rely on the following legal bases where applicable:
• Consent – For sending marketing communications or storing call recordings when required
• Contractual Necessity – To provide and manage our services under client agreements
• Legitimate Interests – For service quality, business analytics, fraud prevention, and product development3. Data Sharing & Protection
3.1 Data Sharing
We may share your personal data with:
• Service Providers: Including payment processors (e.g., Authorize.net), telephony and messaging vendors (e.g., Twilio, mobile campaign registry), hosting infrastructure (e.g., AWS), analytics services, and integration partners. All are contractually obligated to safeguard data.
• Legal Authorities: When required by law, subpoena, or other valid legal processes.
• Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred as part of our business assets.
• Messaging Registries: For compliance with industry requirements related to registered messaging campaigns.3.2 Data Protection Measures
We implement industry-standard safeguards to protect your data, including:
• Encryption: All data is encrypted in transit and at rest using modern encryption protocols.
• Access Controls: Internal data access is restricted to authorized personnel based on job role.
• Monitoring & Audits: We regularly assess systems and conduct internal reviews to ensure compliance and integrity.
• Incident Response: A formal incident response plan is in place to address and notify of potential breaches.We also rely on OpenAI’s large language models for AI processing. OpenAI maintains compliance with CCPA, GDPR, SOC 2, and CSA STAR standards. However, AgenticFlo itself has not yet completed independent security certifications.3.3 Data Retention
We retain personal data only as long as necessary for service delivery, compliance, and legitimate business purposes. Call recordings, usage logs, and integration data may be retained for up to 24 months unless a shorter or longer period is legally required or contractually agreed upon. Data may be anonymized and stored for analytics beyond this period.4. Compliance with Privacy and Messaging Regulations
We comply with all applicable U.S. privacy laws and industry standards, including:
• The California Consumer Privacy Act (CCPA)
• Federal Communications Commission (FCC) regulations
• Carrier and industry requirements for business messaging campaigns4.1 Messaging Compliance
To maintain trust and compliance, our messaging services follow best practices:
• Campaign Registration: All outbound messaging campaigns are registered with appropriate authorities and telecom partners.
• Consent Management: Users must explicitly opt in to receive messages, and may opt out at any time.
• Content Standards: Messages are subject to review for regulatory and ethical standards.
• Transparency: Recipients are informed about messaging frequency, purpose, and any associated costs.5. User Rights & Choices
You have rights regarding your data, including the right to:
• Access or correct your personal data
• Request deletion of your personal data, subject to retention obligations
• Withdraw consent for marketing or communications at any time
• Opt-out of messaging by following the instructions in each message or contacting us directlyTo exercise any of these rights, please email us at [email protected] with the subject line: Privacy Request. We may verify your identity before responding.6. Children’s Data
AgenticFlo’s services are intended for use by business clients only. We do not knowingly collect or process data from individuals under the age of 13. If we learn that data has been inadvertently collected from a child under 13, we will delete it promptly.7. Geographic Scope
AgenticFlo’s AI services are currently intended for use only by customers and businesses operating within the United States of America. We do not market, offer, or support our services to users located in other countries.
If you access or use our services from outside the U.S., you do so at your own risk, and you are responsible for compliance with local laws and regulations. We make no representations that our AI systems or policies comply with non-U.S. data protection or AI regulatory frameworks.8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When significant changes are made, we will notify users via our website or direct communication through registered channels. The “Last Updated” date at the top reflects the most recent revision.9. Contact Us
For questions about this Privacy Policy or how we handle your data, contact us:AgenticFlo, Inc.
6785 S Eastern Ave., Ste 3
Las Vegas, NV 89119
📧 Email: [email protected]
📞 Phone: 702-215-2055
Terms of ServiceAgenticFlo, Inc.
Last Updated: March 31, 20251. Introduction
Welcome to AgenticFlo, Inc. (“AgenticFlo,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our subscription-based AI agent service, which includes advanced call management, callback features, inbound call answering, and messaging capabilities. By subscribing to our service, you agree to be bound by these Terms.2. Service Description
AgenticFlo provides an AI-powered solution that:
• Manages incoming and missed calls.
• Offers callback services and answers inbound calls.
• Facilitates messaging communications in compliance with applicable industry guidelines and carrier regulations.Detailed service features, performance metrics, and limitations are provided in supplementary service documentation and promotional materials.3. Subscription & Payment Terms
Subscription Model: Our service is offered on both monthly and annual recurring subscription plans. Specific pricing, usage thresholds, and inclusions are outlined in your service agreement or online order form.
Usage-Based Charges: In addition to the base subscription fee, usage-based charges may apply, including but not limited to per-minute, per-call or per-message fees.
Billing Cycle & Payment Methods: Billing occurs on either a monthly or annual cycle, depending on your selected plan. Accepted payment methods include credit card and ACH.
Cancellation & Refunds: You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle. No refunds will be issued for partial billing periods or usage charges, but AgenticFlo may, at its sole discretion, issue account credits in certain circumstances.4. Messaging Services Terms
Campaign Registration: All messaging campaigns must be registered in compliance with carrier guidelines and regulatory standards.
Consent & Opt-Out: You are responsible for ensuring recipients have provided explicit consent to receive messaging communications. All messages must include clear opt-out instructions.
Content Standards: You agree to follow all applicable content rules and restrictions. Any updates in industry or regulatory messaging standards will be communicated to you, and your compliance is required.
Additional Charges: Any extra fees, including carrier-imposed surcharges, will be disclosed and billed accordingly. These are the responsibility of the subscriber.5. User Obligations
• Accurate Information: You agree to provide and maintain accurate registration, contact, and billing information.
• Compliance: You will comply with all applicable laws, regulations, and industry standards in connection with your use of the service.
• Acceptable Use: You agree not to misuse, disrupt, or attempt to gain unauthorized access to the service or related systems.
• Notification of Misuse: You agree to notify us immediately of any unauthorized use or suspected security breaches related to your account.6. Intellectual Property
• Ownership: All intellectual property rights related to the AgenticFlo platform, including trademarks, content, and technology, remain the sole property of AgenticFlo or its licensors.
• License Grant: We grant you a limited, non-exclusive, non-transferable license to use the service for your internal business purposes, subject to these Terms.
• Restrictions: You may not copy, reverse-engineer, decompile, or create derivative works from any portion of the service without our express written permission.7. Limitation of Liability & Indemnification
• Limitation of Liability: To the fullest extent permitted by law, AgenticFlo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, or data, arising out of or related to your use of the service.
• Indemnification: You agree to indemnify, defend, and hold harmless AgenticFlo and its officers, directors, employees, and affiliates from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from your use of the service or violation of these Terms.
• Force Majeure: Neither party shall be liable for any failure or delay in performance due to causes beyond their reasonable control, including natural disasters, labor disputes, internet outages, or governmental actions.8. Dispute Resolution & Governing Law
Dispute Resolution: Any dispute, claim, or controversy arising out of or relating to these Terms or the use of our service shall be resolved through binding arbitration administered by a mutually agreed-upon arbitration service in accordance with its commercial arbitration rules. You and AgenticFlo agree to resolve disputes on an individual basis and waive any right to participate in class actions, class arbitrations, or representative actions.
Governing Law: These Terms are governed by and construed in accordance with the laws of the State of Nevada, without regard to conflict of laws principles.9. Termination
Termination Rights: We may suspend or terminate your access to the service at any time for violation of these Terms, failure to pay, or other legitimate business reasons.
Effect of Termination: Upon termination, you remain responsible for any outstanding fees and all accrued charges prior to termination.
Reactivation: Reactivation of service after termination is at our sole discretion and may require a new subscription agreement.10. Geographic Scope
AgenticFlo’s AI services are currently intended for use only by customers and businesses operating within the United States of America. We do not market, offer, or support our services to users located in other countries.
If you access or use our services from outside the U.S., you do so at your own risk, and you are responsible for compliance with local laws and regulations. We make no representations that our AI systems or policies comply with non-U.S. data protection or AI regulatory frameworks.11. Modifications to These Terms
We may modify these Terms from time to time. Updates will be posted on our website. Your continued use of the service after changes are posted constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.12. Miscellaneous
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.
• Entire Agreement: These Terms, along with our Privacy Policy and any applicable service agreement or order form, constitute the entire agreement between you and AgenticFlo regarding the service and supersede any prior agreements or understandings.
• No Waiver: Our failure to enforce any part of these Terms shall not be considered a waiver of our rights.13. Contact Information
For any questions, concerns, or legal notices, please contact us at:AgenticFlo, Inc.
6785 S Eastern Ave., Ste 3
Las Vegas, NV 89119
Email: [email protected]
Phone: 702-215-2055
AI PolicyEffective Date: March 31, 2025
Last Updated: March 31, 2025At AgenticFlo, Inc. ("AgenticFlo", "we", "our", or "us"), we believe that artificial intelligence should serve as a force for good—amplifying human capabilities, not replacing them. As a provider of advanced AI assistants (also referred to as "AI Agents") that handle inbound and outbound call workflows for businesses, we are committed to the responsible design, development, and deployment of AI.This AI Policy outlines how AI is used in our services, how we safeguard your data, and the ethical principles that guide our approach.1. Our AI Ethical Principles
We follow these guiding principles in our use of AI:
• Transparency: We clearly communicate when users are interacting with an AI assistant.• Privacy: We safeguard personal and business data in accordance with our Privacy Policy.• Fairness: We aim to prevent bias, discrimination, or unfair treatment in AI outputs.• Security: We implement robust security measures to protect AI-generated and processed data.• Human Oversight: We ensure that AI outputs are monitored and subject to human review when needed.• Accountability: We take responsibility for the behavior and impact of our AI systems.2. How AI Is Used in Our Services
AgenticFlo’s AI capabilities are integrated into various customer-facing and internal workflows, including:
• Inbound Call Handling: AI assistants answer customer calls and provide intelligent responses based on business rules.• Callback Automation: Missed calls can trigger AI-driven callback workflows, either via outbound calls or SMS engagement.• Intelligent Routing & Scheduling: AI assists in booking, routing inquiries, and escalating to live agents when needed.• Call Summary & Analytics: AI transcribes and summarizes call interactions, offering business insights via reporting tools.In every interaction, we make it clear that the user is speaking with an AI assistant.3. Human-in-the-Loop (HITL)
We believe AI should assist—not replace—human decision-making. AgenticFlo maintains a Human-in-the-Loop (HITL) approach to:• Enable business users to override or audit AI responses.• Provide access to logs and transcripts of AI-assisted conversations.• Offer manual escalation or handoff options as needed.4. Data Use and Model Training
We prioritize data privacy in all AI-related practices:• We do not use customer data to train public large language models (LLMs) such as OpenAI’s GPT without explicit consent.• We may use de-identified and aggregated data internally to improve the quality and reliability of our AI features.• With your explicit consent, we may fine-tune private models or workflows based on your business data to enhance personalization and response quality.All data processing aligns with our Privacy Policy, Terms of Service, and applicable laws including GDPR, CCPA, and relevant Nevada data protection statutes.5. Third-Party AI Providers
We may integrate AI technologies from trusted third-party providers, such as OpenAI or Google Cloud AI, to power features within our platform. We ensure:• All providers meet industry standards for data security and privacy.• Data shared with third-party services is subject to strict processing agreements.• You can request a list of current AI providers by emailing [email protected].6. Limitations of AI Systems
While we strive for accuracy and usefulness, AI systems are not perfect. AI-generated content may be:
• Incomplete, outdated, or contextually incorrect.• Biased due to limitations in training data.• Misunderstood by users if not reviewed by a human.AI should not be relied upon exclusively for high-risk, legally sensitive, or mission-critical decisions. Business owners and users are encouraged to review all AI outputs carefully.7. Your Responsibilities
As a business client using our AI-powered services, you agree to:• Inform your own customers when they are interacting with an AI assistant.• Use our services only for lawful, ethical, and non-discriminatory purposes.• Monitor how AI responses are used in your business workflows.• Promptly report any concerns related to the safety, bias, or behavior of AI systems.8. Reporting AI Issues or Concerns
If you encounter potentially harmful, biased, or incorrect outputs generated by our AI assistants, please notify us immediately. We take all concerns seriously and will investigate promptly.📧 Email: [email protected]
📞 Phone: 702-215-2055
📍 Mail: 6785 S Eastern Ave., Ste 3, Las Vegas, NV 891199. Glossary of AI Terms
• AI Assistant / AI Agent: An autonomous software entity that communicates with customers on behalf of a business.• LLM (Large Language Model): An AI model trained on vast datasets to understand and generate human-like text.• Human-in-the-Loop (HITL): A process where human intervention is available in the decision-making loop of an AI system.• Prompt Injection: A form of manipulation where input to an AI model is crafted to trigger unintended behavior or disclosure.10. Geographic Scope
AgenticFlo’s AI services are currently intended for use only by customers and businesses operating within the United States of America. We do not market, offer, or support our services to users located in other countries.
If you access or use our services from outside the U.S., you do so at your own risk, and you are responsible for compliance with local laws and regulations. We make no representations that our AI systems or policies comply with non-U.S. data protection or AI regulatory frameworks.11. Updates to This Policy
We may update this AI Policy from time to time to reflect technological, legal, or operational changes. Updates will be posted to this page, and your continued use of our services constitutes acceptance of those changes.
AI Terms of UseLast Updated: March 31, 2025These AI Terms of Use (“AI Terms”) govern your use of AgenticFlo, Inc.’s AI-powered features and services, including conversational agents that handle inbound and outbound business calls, callbacks, automated messaging, lead engagement, and other AI-driven workflow capabilities (the “AI Services”).
These AI Terms supplement and form part of our Terms of Service and Privacy Policy. If there is a conflict between these AI Terms and either the Terms of Service or Privacy Policy, these AI Terms will control with respect to your use of the AI Services. By accessing or using the AI Services, you agree to be bound by these AI Terms.1. Use of AI Services
You may use the AI Services solely for lawful business purposes in accordance with these AI Terms and applicable laws and regulations. You agree not to:• Use the AI Services in violation of any applicable law or regulation;• Use the AI Services to impersonate others or mislead users;• Generate, transmit, or disseminate unlawful, infringing, defamatory, harmful, abusive, or deceptive content;• Attempt to reverse-engineer, extract, or manipulate the underlying AI models or systems;• Use the AI Services to process or disclose sensitive personal data (e.g., health, biometric, or financial data) without appropriate legal basis and our written approval;• Use the AI Services in any high-risk environment or for life-critical functions;• Use the AI Services to train AI models, develop competing products, or resell Outputs without our explicit written consent.You are solely responsible for the content you input into the AI Services (“Inputs”) and any content generated by the AI Services in response (“Outputs”).2. AI-Generated Content
The AI Services generate content automatically based on user Inputs. You understand and agree that:• Outputs may contain inaccuracies, hallucinations, bias, or other errors;• Outputs are not guaranteed to be correct, complete, or appropriate for your particular use case;• Outputs are not legal, financial, medical, or professional advice;• You must review and verify all Outputs before using them in business operations or sharing them with third parties.AgenticFlo makes no representations or warranties about the accuracy, reliability, legality, or usefulness of Outputs. You use the AI Services at your own risk.3. Human Oversight Required
You acknowledge that the AI Services are designed to assist—not replace—human judgment. You agree to maintain appropriate human supervision over all uses of the AI Services, especially in customer-facing, operational, or decision-making contexts.4. High-Risk Use Prohibited
The AI Services are not designed or intended for use in high-risk applications, including but not limited to:• Medical diagnosis or treatment;• Legal advice or representation;• Financial or investment decisions;• Emergency response systems;• Situations where AI-generated content could cause harm, injury, or legal liability if inaccurate.You agree not to use the AI Services in any of the above contexts or other use cases that could result in significant harm or reliance on inaccurate outputs.5. AI Disclaimer
AgenticFlo’s AI Services use advanced machine learning models to generate responses based on provided Inputs. These models may evolve over time and may produce varying results for similar prompts.
Disclaimer: All content generated by the AI Services is provided “as is” and “as available.” You must review all Outputs before relying on them for decision-making. AgenticFlo disclaims all liability for errors, inaccuracies, or reliance on Outputs without human verification.6. Changes in Model Behavior
Because the AI Services rely on third-party models and infrastructure (e.g., large language models and cloud-based APIs), the behavior, quality, and content of Outputs may change over time. You acknowledge that:• Outputs may differ for the same Inputs depending on updates to the models or services;• AgenticFlo does not guarantee consistency or version-locking of Output behavior.7. Intellectual Property
AgenticFlo retains all rights, title, and interest in and to the AI Services, including but not limited to any associated software, infrastructure, tools, and systems.
You retain ownership of your lawful Inputs. Subject to these AI Terms, you are granted a non-exclusive, non-transferable, limited license to use the Outputs for your internal business purposes only.
You may not use the AI Services or Outputs to train other models, develop competing technologies, or redistribute AI-generated content without our prior written consent.8. Privacy and Data Use
Your use of the AI Services is subject to our Privacy Policy. We may process Inputs and Outputs to provide, improve, monitor, and secure the AI Services. Data may be transmitted to third-party service providers (e.g., OpenAI, Anthropic, Google Gemini, AWS) solely for the purpose of enabling the AI functionality, under strict contractual obligations.
You are responsible for ensuring that your use of the AI Services complies with all applicable privacy and data protection laws, including obtaining any necessary consents from individuals whose personal data is processed.
Optional: AgenticFlo may retain Inputs and Outputs temporarily for debugging, support, or performance monitoring purposes, subject to secure handling and deletion in accordance with our data retention policies.9. Indemnification and Limitation of Liability
Indemnification:
You agree to indemnify, defend, and hold harmless AgenticFlo, Inc., its affiliates, officers, employees, contractors, and third-party service providers from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:• Your use or misuse of the AI Services;• Your Inputs or any Outputs shared with third parties;• Your violation of these AI Terms or applicable law;• Harm caused to third parties as a result of AI-generated content.Limitation of Liability:
To the maximum extent permitted by law, AgenticFlo shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, business interruption, or loss of data, arising from or related to your use of the AI Services.
Our total cumulative liability under these AI Terms shall not exceed the greater of (a) the amount you paid for AI Services in the three (3) months preceding the claim, or (b) $500.10. Suspension and Termination
We reserve the right to suspend or terminate your access to the AI Services at any time if:• You violate these AI Terms or our general Terms of Service;• Your use poses a risk to system integrity, performance, or security;• Required by law or government order.We may also discontinue or modify the AI Services at any time, with or without notice.11. Geographic Scope
AgenticFlo’s AI services are currently intended for use only by customers and businesses operating within the United States of America. We do not market, offer, or support our services to users located in other countries.
If you access or use our services from outside the U.S., you do so at your own risk, and you are responsible for compliance with local laws and regulations. We make no representations that our AI systems or policies comply with non-U.S. data protection or AI regulatory frameworks.12. Updates to These AI Terms
We may revise these AI Terms from time to time. When we make material changes, we will update the "Last Updated" date and, if appropriate, notify you by email or through the Services. Your continued use of the AI Services after the changes become effective constitutes your agreement to the updated terms.13. Contact Information
If you have any questions about these AI Terms, please contact us:AgenticFlo, Inc.
6785 S Eastern Ave., Ste 3
Las Vegas, NV 89119
📧 [email protected]
📞 702-215-2055